Terms of service.
Terms and Conditions for Virtual Assistant Services at Vista VA
1. Cancellation Policy: We respectfully request a two-week notice for the cancellation of our Virtual Assistant services. This policy aids in the effective management of our resources and schedules. Cancellations must be communicated in writing to info@usvistava.com
2. Commitment to Privacy: Your privacy is paramount to us. We assure you that all personal and business information shared with our team will be used exclusively for providing tailored services. We adhere to stringent confidentiality standards to safeguard your data which entails a PCI certified provided (Stripe) to process billing information, we do not sell your personal or business data to 3rd party vendors at any point of our agreement.
3. Payment and Billing: Procedures to facilitate seamless service delivery, we require a credit card on file. Billing will occur every Friday, reflecting the services provided during the week. You will receive a detailed invoice for your records. Rest assured, all transactions are processed securely to protect your financial information through our partnership with Stripe, Vista VA has no visuals on your credit card information and you will receive an e mail link to subscribe to our services.
Please notice upon two weeks of late/failed payment we will immediately pause/terminate our services at our discretion.
4. Quality of Service: Our team is dedicated to delivering services that meet your business needs with the utmost professionalism and punctuality. Should there be any changes required in the scope of work, please inform us in a timely manner.
5. Limitation of Liability: Vista VA aims for excellence in all services rendered. However, we shall not be held liable for any indirect, special, incidental, or consequential damages resulting from our services.
6. Acceptance of Terms: By engaging with our Virtual Assistant services, you agree to the terms stated above. We reserve the right to modify these terms as necessary. Continued utilization of our services will be considered as acceptance of any such amendments.